If you have an incident with one of our products which requires our immediately action please kindly contact immediately us under the following details:

E-Mail: vigilance@stema-medizintechnik.de (only for incidents)

To be able to process the incident corret and strictly to rule please kindly use our report form for potential incident Q2.6.FB002_EN. Fill out the form as much as possilbe and send it to vigilance@stema-medizintechnik.de. We will get in touch with you immediately.


Each return shipment has to be enclosed the full fill out "return shipment form” K4.1.FB001 EN.

Additionally you have to send this "return shipment form” K4.1.FB001 EN to our sales department by mail.